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Technical Support L3
July 1, 2023by adminUncategorized

Technical Support L3

Linux technical support Eng. L3. Minimum exp. 2-4 years year. Good knowledge of hosting and Virtualization systems and panels


EDUCATION QUALIFICATION:

Bachelor’s (Preferred)
Linux and networking concepts (Preferred)

Full Job Description
Good understanding of Linux systems • Knowledge of networking and cloud administration • Shell Scripting, HI and load balancer Familiar with hosting concepts -Cpanel, WHM, Plesk panel should be known • Quick learner with an interest in Hosting and server management • Experience in troubleshooting and solving technical problems in customer environment • Experience working on virtualized platforms such as solusVM, virtualizor, VMware, Hyper-V, KVM etc. will be added advantage • Ability to understand customer technical infrastructure and deploy solutions • Good communication and collaboration skills. Perform daily task and customer interaction • Perform Administration, Maintenance and Management of servers • Perform configuration and administrative activities such as backup, networking, time sync, user roles, Domain Integration, email configuration etc. • Product Policy Management and fine tuning • Perform checklists and health monitoring activities • Server/network administration & maintenance hosted in cloud as well as on-premises • Troubleshooting and resolving issues observed in Block Armour product deployments • Provide customer support • Engagement with client for implementing solutions.

KEY RESPONSIBILITIES:

  • Front-line support via live chat, helpdesk and telephones.
  • Install and configure the Cloud server.
  • Troubleshooting a variety of technical and non-technical issues customers are having with their web hosting plans and services.
  • Demonstrating the ability to diagnose complex customer application issues and provide quick and accurate solutions.
  • Knowledge and understanding of software including database, spreadsheet, word processing and presentation packages.
  • Taking ownership of issues from identification through resolution.
  • Providing technical support for Level I issues via the helpdesk and the telephone.
  • Installing, configuring, and maintaining services such as Apache, MySQL, and Exim.
  • Assist Customers with data migration based on Account Managers approval.
  • Performs miscellaneous job-related duties as assigned.

Job Type: Full-time

Salary: ₹3.5 – ₹6 lacs per year

Day range:

  • Monday to Sunday

Shift:

  • Rotational shift

Ability to commute/relocate:

  • Nashik

Education:

  • Bachelor’s (Preferred)

Experience:

  • Linux and Hosting concepts (Preferred)
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July 1, 2023by adminUncategorized

Hiring: Cybersecurity Analyst (Junior) Min 3-6 Months Of exp.

OpenStack Administrator Minimum exp. 2-3 year. Good knowledge of Openstack panels.

Job description

Location: Nashik | 5 Days Working | Passport Holder Preferred
We are looking for a Junior Cybersecurity Analyst to support our security operations team.

Key Responsibilities:
• Monitor SIEM alerts and investigate suspicious activity
• Assist with incident response and vulnerability scanning
• Maintain security logs, reports, and documentation
• Support compliance, audits, and security awareness activities

Required Skills:
• Basic SIEM & security tools knowledge
• Networking fundamentals (TCP/IP, DNS, HTTP/HTTPS)
• Basic Windows/Linux understanding
• Good communication and reporting skills

Preferred Certifications:
CompTIA Security+, Microsoft SC-900, ISO 27001 Foundation (optional)

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April 5, 2023by adminTechnical Support

Technical Support L1

Linux technical support Eng. L1. Minimum exp. 1 year. Good knowledge of hosting and panels.


EDUCATION QUALIFICATION:

Bachelor’s (Preferred)
Linux and networking concepts (Preferred)

Full Job Description
Good understanding of Linux systems • Knowledge of networking and cloud administration • Familiar with hosting concepts -Cpanel, WHM, Plesk panel should be known • Quick learner with an interest in Hosting and server management • Experience in troubleshooting and solving technical problems in customer environment • Experience working on virtualized platforms such as VMware, Hyper-V, KVM etc. will be added advantage • Ability to understand customer technical infrastructure and deploy solutions • Good communication and collaboration skills. Perform daily task and customer interaction • Perform Administration, Maintenance and Management of servers • Perform configuration and administrative activities such as backup, networking, time sync, user roles, Domain Integration, email configuration etc. • Product Policy Management and fine tuning • Perform checklists and health monitoring activities • Server/network administration & maintenance hosted in cloud as well as on-premises • Troubleshooting and resolving issues observed in Block Armour product deployments • Provide customer support • Engagement with client for implementing solutions.

KEY RESPONSIBILITIES:

  • Front line support via live chat, helpdesk and telephones.
  • Troubleshooting a variety of technical and non-technical issues customers are having with their web hosting plans and services.
  • Demonstrating the ability to diagnose complex customer application issues and provide quick and accurate solutions.
  • Knowledge and understanding of software including database, spreadsheet, word processing and presentation packages.
  • Taking ownership of issues from identification through resolution.
  • Providing technical support for Level I issues via the helpdesk and the telephone.
  • Installing, configuring, and maintaining services such as Apache, MySQL, and Exim.
  • Assist Customers with data migration based on Account Managers approval.
  • Performs miscellaneous job-related duties as assigned.

Job Type: Full-time

Salary: ₹1,50,000.00 – ₹2,40,000.00 per year

Day range:

  • Monday to Sunday

Shift:

  • Rotational shift

Ability to commute/relocate:

  • Nashik

Education:

  • Bachelor’s (Preferred)

Experience:

  • Linux and Hosting concepts (Preferred)
Read More
Share
January 6, 2021by adminTechnical Support

Technical Support L2

Linux technical support Eng. L2. Minimum exp. 1.5 year. Good knowledge of hosting and panels.


EDUCATION QUALIFICATION:

Bachelor’s (Preferred)
Linux and networking concepts (Preferred)

Full Job Description
Good understanding of Linux systems • Knowledge of networking and cloud administration • Shell Scripting, HI and load balancer Familiar with hosting concepts -Cpanel, WHM, Plesk panel should be known • Quick learner with an interest in Hosting and server management • Experience in troubleshooting and solving technical problems in customer environment • Experience working on virtualized platforms such as solusVM, virtualizor, VMware, Hyper-V, KVM etc. will be added advantage • Ability to understand customer technical infrastructure and deploy solutions • Good communication and collaboration skills. Perform daily task and customer interaction • Perform Administration, Maintenance and Management of servers • Perform configuration and administrative activities such as backup, networking, time sync, user roles, Domain Integration, email configuration etc. • Product Policy Management and fine tuning • Perform checklists and health monitoring activities • Server/network administration & maintenance hosted in cloud as well as on-premises • Troubleshooting and resolving issues observed in Block Armour product deployments • Provide customer support • Engagement with client for implementing solutions.

KEY RESPONSIBILITIES:

  • Front-line support via live chat, helpdesk and telephones.
  • Install and configure the Cloud server.
  • Troubleshooting a variety of technical and non-technical issues customers are having with their web hosting plans and services.
  • Demonstrating the ability to diagnose complex customer application issues and provide quick and accurate solutions.
  • Knowledge and understanding of software including database, spreadsheet, word processing and presentation packages.
  • Taking ownership of issues from identification through resolution.
  • Providing technical support for Level I issues via the helpdesk and the telephone.
  • Installing, configuring, and maintaining services such as Apache, MySQL, and Exim.
  • Assist Customers with data migration based on Account Managers approval.
  • Performs miscellaneous job-related duties as assigned.

Job Type: Full-time

Salary: ₹2,00,000.00 – ₹360000.00 per year

Day range:

  • Monday to Sunday

Shift:

  • Rotational shift

Ability to commute/relocate:

  • Nashik

Education:

  • Bachelor’s (Preferred)

Experience:

  • Linux and Hosting concepts (Preferred)
Read More
Share

(+91) 95030 49269

[email protected]

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